BizCloud Cloud QMS helps customers join queues by QR code and browser form, while staff manage calling from a cloud portal and customers follow queue status through browser pages and TV display.
Customer scans a QR code at the counter, waiting area, event booth or website.
Customer submits required queue request details from a mobile browser page.
Customer checks queue status or watches the TV display for the current serving number.
Counter staff call queue numbers from the admin queue control screen.
Cloud QMS is suitable when customers stay near the waiting area and can follow the TV display or browser queue page. For mobile WhatsApp notifications, use WhatsApp QMS instead.
Staff call, skip, recall and complete customer queue numbers.
Monitor daily queue volume, active queues and service status.
Review queue performance patterns and service records.
Track queue numbers, service types and current queue activity.
Show active queue numbers and counter information on waiting area screens.
Customers submit requests and check queue status through browser pages.
Discuss your QR code placement, display screen, counter actions and queue reporting needs with BizCloud Asia.