Find answers to common questions about BMO, BizCloud Asia, commercial discussion and support.
About BMO
What is BMO?
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BMO (Business Management Online) is BizCloud Asia's cloud business software ecosystem that supports HRM, attendance, e-Leave, e-Claim, payroll, POS, accounting, CRM and other business modules. You can learn more at www.bmo.my.
Is BMO suitable for SMEs?
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Yes. BMO is designed for SMEs and growing companies that want a practical, modular and cost-effective business software solution. You start with what you need and scale up over time.
Can I start with just one module?
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Yes. BMO is modular. You can start with just e-Leave or just Attendance, then add payroll, claims or other modules as your business needs grow.
Is BMO available in Bahasa Malaysia?
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Please contact us for the latest information on language support in BMO.
Features & Functionality
Can employees use a mobile app?
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Yes. Selected BMO HRM functions can be accessed through mobile app, depending on the subscribed module and company configuration. Both iOS and Android are supported.
Can BMO support attendance devices?
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Yes. BMO attendance can support different methods such as GPS, QR, fingerprint, facial recognition and related devices, depending on setup and configuration.
Can claims be submitted with receipt photos?
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Yes. Employees can submit claims with attachments such as receipt images or PDF files, depending on configuration. The e-Claim system supports multi-level approval and payroll integration.
Does BMO integrate with payroll?
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Yes. Attendance, leave and claims can support payroll-related processing depending on module setup. Payroll calculations should always be reviewed by HR, finance or an appointed professional before submission or payment.
Can BMO handle multi-outlet or multi-branch operations?
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Depending on the subscribed plan and module, BMO can support multi-outlet attendance tracking, POS and staff management. Contact us for details.
Security & Data
How is customer data handled?
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BizCloud applies reasonable operational practices such as HTTPS/TLS access where applicable, role-based access and restricted backup access for supported cloud-hosted systems. No online system is risk-free, and customers remain responsible for account access, passwords and data entered into the system.
Who owns my company's data?
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Your company data belongs to you. BizCloud Asia does not sell or share your data with third parties. See our Privacy Policy for full details.
What happens to my data if I stop my subscription?
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Please contact us for our data retention and export policy. We recommend exporting your data before ending a subscription.
Support & Implementation
Do you provide training and support?
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BizCloud can provide setup assistance, training and online support depending on subscribed package and agreed service scope. Contact us to discuss custom development, special workflows, integration or major changes.
Can BizCloud customise the system?
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Some configuration is available within the standard system. Contact us to discuss custom development, special workflow, integration or major changes.
What is the difference between cloud-hosted and client-hosted?
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Cloud-hosted means BizCloud manages the server infrastructure. Client-hosted means the software runs on your own server or hardware, and you are responsible for maintenance, backup and security.
How long does it take to set up BMO?
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Setup time varies depending on the modules, number of employees and configuration complexity. Contact us for an implementation timeline based on your needs.
Still have questions?
Our team is happy to help. Reach us via WhatsApp or email.